The hotel offers amenities for your comfortable stay and unforgettable experiences
Super Comfy Beds
“The bed in my room was incredibly comfortable with a firm mattress that provided great support for a restful night’s sleep.” view full review
Spacious and Clean
“The bathroom was impressively spacious and spotless, complemented by convenient kickboard lights for nighttime use.” view full review
Delicious Breakfast
“The hearty breakfast included was good, providing a great start to the day with a variety of options to choose from.” view full review
Welcoming Touches
“I loved the personal touches like the handwritten note from housekeeping and fresh milk available for my tea, which made my stay feel special.” view full review
General
No smoking on site
Free Wi-Fi in public areas
No parking
24-hour reception
Pets allowed
Security
Luggage storage
Coffee shop
Smoke detectors
Fire extinguishers
Key access
Guest Parking
Electric kettle
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Children
Cots
Children's menu
Spa & Leisure
Sun terrace
Room features
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Market Hill,
St Ives (Cambridgeshire),
United Kingdom,
PE27 5AL,
Cambridgeshire
Map view
Market Hill,
St Ives (Cambridgeshire),
United Kingdom,
PE27 5AL,
Cambridgeshire
City landmarks
Church Street
Holt Island Nature Reserve
680 m
Norman Ct
The Manor
2.5
km
Meadow Ln
St Ives Lakes Fishery
940 m
Church
St. James' Church
2.2
km
Houghton Hill House Houghton Hill
Houghton Mill
3.3
km
Mill St
National Trust
3.3
km
Busway NCN51
RSPB Fen Drayton Lakes
3.1
km
Ferry Lagoon
3.5
km
Nature reserve
The Hanson-RSPB Wetland Project Ouse Fen Nature Reserve
3.7
km
Far Fen Lake
3.8
km
Hale Road
Swavesey Windmill
4.7
km
Farm
Johnsons Farm Old Hurst
6.2
km
Island Hall
7.0
km
Nearby
Museum
The Norris Museum
390 m
Bridge
St Ives Bridge
200 m
6-7 The Pavement
Statue of Oliver Cromwell
10 m
Church
All Saints Parish Church
590 m
The Broadway
Queen Victoria's Jubilee Memorial
290 m
17 Market Hill
St Ives World War Memorial
550 m
Restaurants
The Golden Lion Hotel Restaurant
10 m
Market Hill
PR Massala
80 m
1 Wellington Street
Pr Masala
70 m
1 Wellington Street
Amore
160 m
4 The Quay
The Oliver Cromwell
180 m
Wellington Street
Di Rita's Italian Cuisine
150 m
21 Bridge Street
Cherry Valley Chinese Restaurant
160 m
24 Bridge Street
Welcome Chinese Restaurant
200 m
2 & 4 East Street
River Terrace Cafe
190 m
1 & 2 Manor Mews Bridge Street
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
8.6/10
Great
Rooms
8.3
Location
9.3
Service
8.7
Dining
8.0
Guest reviews
8.6/10
based on 3 reviews
4.5/5
based on 599 reviews
8.5
8.5/10 based on 1165 reviews
#1 of 3 hotels in St Ives based on Tripadvisor
Jim
United Kingdom,
February
2024
8.4/10
The hotel offers a cozy and pet-friendly stay with spacious rooms featuring a nice shower and a mini fridge. The service, led by manager Paul, was exemplary despite minor room for improvement. Its central location near the river and bus stop provides easy access to city attractions. Guests can enjoy a unique dining experience with vegan black pudding, but there might be limited options. Overall, the facilities enhance the stay, offering modern amenities and a welcoming atmosphere.
Rooms
9.0
The rooms are spacious and well-equipped, including a good shower and a mini fridge for cold water. Perfect for accommodating pets.
Service
8.0
The service was top-notch, especially under the guidance of manager Paul. A customer service refresher could elevate the experience further.
Location
9.0
The hotel's proximity to the river, bus stop, and city center makes it an ideal base to explore the surroundings.
Dining
7.0
The dining experience offers unique dishes like vegan black pudding, catering to diverse preferences. However, there might be limited options available.
Facilities
9.0
The hotel provides modern facilities that enhance the stay, ensuring a comfortable and enjoyable experience.
Geoff
United Kingdom,
October
2023
9.0/10
I checked into this hotel and was pleasantly surprised by its superb location, conveniently situated right in the town center and within walking distance of everything. Although the room layout was a bit unique, I must say the bathroom was well-designed with a good shower, a very comfortable bed, and even space for my dog!
Rooms
8.0
The room had a strange layout but included a well-designed bathroom with a good shower, comfy bed, and even space for my dog!
Service
9.0
The service here was exceptional, especially thanks to Manager Paul. However, I felt that some staff members could benefit from a customer service refresher course.
Location
10.0
The hotel's location was superb, right in the center of town and really close to the river. It made exploring the area so convenient!
Dining
9.0
The dining experience was lovely, with unique delicacies served, including vegan black pudding. Definitely a delight for the taste buds!
Facilities
9.0
The hotel's facilities were top-notch, offering everything from room service to pet amenities. A well-rounded experience!
Jamie
United Kingdom,
July
2023
8.6/10
I absolutely loved my stay at this hotel! The location was fantastic, right in the heart of Cambridge and close to the town center. The rooms were cozy, and the service was top-notch, especially thanks to Paul, the manager. The dining experience was unique with vegan black pudding on the menu. However, the bathroom layout was a bit odd, and a customer service refresher course might be beneficial for some staff members.
Rooms
8.0
The rooms were cozy and perfect for me and my dog. The mini fridge was a great addition for keeping water cold.
Service
9.0
The service was excellent, particularly thanks to Paul, the manager. However, there might be room for improvement in customer service skills.
Location
9.0
The hotel's location is ideal, right in the town center and very close to the bus stop for convenient travel.
Dining
8.0
The dining experience was delightful, especially with the unique addition of vegan black pudding on the menu.
Facilities
9.0
The hotel offered great facilities, making my stay comfortable and convenient.